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Ferrolo

Workflow automation

Take the repetitive work off your team.

Most businesses have jobs someone does by hand every day: copying details from one system to another, chasing approvals, sending the same emails, building the same report. We automate those steps so they happen on time, every time, and your team only steps in where a decision is needed.

Talk to us about it

What this can look like

  • Orders, bookings and enquiries that move between your tools on their own
  • Approvals that go to the right person and chase themselves
  • Reminders and follow-ups that send at the right moment
  • Reports that are ready on your desk every morning

Who it helps

A few examples. The same approach works in most businesses.

Estate and letting agents
Viewings booked, confirmed and followed up without anyone picking up the phone.
Clinics and practices
Appointment reminders, intake forms and follow-ups sent at the right time.
Accountants
Client documents requested, chased and filed in the right folder.
Delivery and logistics
Customers told where their delivery is at every step, without a single call.

How we work

We start with a conversation
You tell us what takes up your team's time. We look at how the work is done today and tell you honestly what's worth automating and what isn't.
We build a small version first
Something your team can use within weeks, not months. We improve it with them, based on how it's actually used.
We stay after launch
The people who built it keep it running, fix anything that breaks and change it as your business changes.

Common questions

Do we have to replace the tools we already use?
Usually not. We connect the tools you have, like your email, spreadsheets, booking system or CRM, and automate the steps between them.
What if something unusual comes up?
The automation handles the routine cases and passes anything unusual to a person, with everything they need to decide.
How long does it take?
A first automation is often running within a few weeks. We start with the job that costs your team the most time.

Tell us about the work you'd like to hand over.

Write to us and a person will reply, usually the same working day.